Cancellations & Returns

What is the general return policy on Fragrantors Aroma?

We want to ensure you have a hassle-free shopping experience, where you can confidently make purchases. Although packing is done under strict supervision, we are not responsible for any breakage, loss, theft while in transit. Further please be sure about the before making any purchase, as we do not refund/return the products once it is safely delivered to you.

Terms and Conditions / Disclaimer:

By placing this order with us, you agree to the following Terms and Conditions: Our Liability ceases after handling the parcel to the courier / Although packing is done under strict supervision, we are not responsible for any breakage, loss, theft while in transit / You will be provided the docket number of the courier and the same can be tracked by you on their website / There is sometimes a possibility of extra charges like Octroi, etc. which are to be borne by the recipient at the time of delivery / The prices. Specification and availability of items are subject to change without any prior notice / Usual lead time is 2-3 weeks from the date of receipt of the orders / Under no circumstances whatsoever shall Fragrantors Aroma (P) Limited be liable for any loss or damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered in the site. Notwithstanding the foregoing, in no event shall Fragrantors Aroma be liable to the user for any or all damages, losses, and causes of action (including but not limited to, negligence) or otherwise exceeding the amount paid by the user to Fragrantors Aroma for that specific service/product./ All disputes subject to Lucknow’s Jurisdiction only.